Privacy Policy

Privacy Policy
Effective Date: August 21, 2024

Welcome to Orkio & Co. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.orkio.com, or use our services. By using our site, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services. This information includes:

- Personal Information: When you create an account, make a purchase, or contact us, we collect personal details such as your name, email address, phone number, and shipping address.

- Payment Information: For transactions, we collect payment details, such as credit/debit card numbers and billing information. Note that payment information is processed securely through our payment processors and is not stored by us.

- Order Information: Details about your orders, including products purchased, order history, and delivery preferences.

- Usage Data: Information about your interaction with our website, such as your IP address, browser type, device information, and pages visited.

- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, track site usage, and personalize content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

- To Process Orders: To fulfill and manage your orders, including processing payments, shipping products, and handling returns and exchanges.

- To Improve Our Services: To understand how our website is used, improve user experience, and develop new features and services.

- To Communicate with You: To send you order confirmations, updates, promotional offers, newsletters, and respond to your inquiries.

- To Personalize Your Experience: To tailor content and recommendations based on your preferences and browsing behaviour.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

- Service Providers: We may share your information with third-party vendors and service providers who assist us with processing payments, shipping orders, and managing our website.

- Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or governmental request.

- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

- Access and Update: You may access and update your personal information by logging into your account or contacting us directly.

- Opt-Out: You may opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Please note that you may still receive transactional emails related to your orders.

- Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

7. Links to Other Sites

Our website may contain links to third-party sites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes signifies your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Orkio & Co
Email:  info@orkioco.com

Thank you for trusting Orkio & Co with your personal information. We are committed to protecting your privacy.